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These Terms of Use govern your access to and use of the Fill System website. By using the website, you agree to these terms. If you do not agree, do not use the website.

Website Purpose

The website provides general information about Fill System, its diagnostic-first consulting approach, potential services, and ways to request an initial fit review. Website content is informational and may not describe every term, limitation, dependency, or deliverable of a future engagement.

No Client Relationship

Submitting a form, exchanging messages, receiving general information, or participating in an initial diagnostic conversation does not create a consulting, fiduciary, legal, employment, partnership, agency, or other professional relationship. A client relationship begins only after the parties sign a separate written agreement defining scope, fees, responsibilities, confidentiality, and applicable terms.

No Legal, Financial, Accounting, or Tax Advice

Fill System is not a law firm and does not provide legal, financial, accounting, or tax advice through this website. Users should consult appropriately licensed professionals for advice in those areas.

No Guaranteed Outcomes

Website examples, frameworks, deliverables, scenarios, timelines, and statements about possible improvements are illustrative and do not guarantee results. Outcomes depend on factors including data quality, scope, system constraints, stakeholder participation, adoption, implementation quality, and market conditions.

Diagnostic Requests and Proposals

Fill System may accept, decline, or redirect an inquiry at its discretion. An initial fit review is not a full audit, implementation plan, legal assessment, architecture design, or guaranteed proposal. Any paid work requires a separate written agreement or accepted proposal.

Acceptable Use

You may use the website only for lawful business and informational purposes. You may not:

  • attempt unauthorized access to the website, forms, systems, or data;
  • submit malicious code, spam, deceptive information, or unlawful content;
  • interfere with website security, availability, or operation;
  • scrape or reproduce website content at scale without written permission;
  • use the website to infringe intellectual property, privacy, or other rights;
  • misrepresent an affiliation with Fill System.

Intellectual Property

Unless otherwise stated, the website, brand elements, text, diagrams, frameworks, layouts, and downloadable materials are owned by or licensed to Fill System and are protected by applicable intellectual-property laws. You may view and print limited portions for internal, noncommercial evaluation. No other license is granted without written permission.

User Submissions

You retain ownership of information you submit. You authorize Fill System and its service providers to process that information as reasonably necessary to review and respond to your request, maintain security, and comply with law. Do not submit confidential information that is not necessary for the initial fit review. Confidentiality obligations for a consulting engagement apply only under a separate written agreement or NDA.

Third-Party Services and Links

The website may rely on or link to third-party services. Fill System does not control and is not responsible for third-party content, availability, security, or terms. References to third-party tools do not imply endorsement, partnership, certification, or guaranteed compatibility.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Fill System disclaims warranties of accuracy, completeness, merchantability, fitness for a particular purpose, noninfringement, uninterrupted availability, and error-free operation. We may update or remove content without notice.

Limitation of Liability

To the fullest extent permitted by law, Fill System and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from or related to website use. Where liability cannot be excluded, total liability arising from website use will not exceed one hundred U.S. dollars, unless applicable law requires otherwise.

Indemnification

You agree to indemnify and hold harmless Fill System and its owners, personnel, contractors, and service providers from claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, violation of these terms, or infringement of another person’s rights.

Governing Law and Disputes

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Before filing a claim concerning website use, the parties should attempt in good faith to resolve the matter through written notice and reasonable discussion. Any unresolved dispute must be brought in a court of competent jurisdiction in California, unless applicable law requires another forum.

Changes to These Terms

We may update these Terms of Use. The revised version will display a new “Last updated” date. Continued use after the effective date of revised terms constitutes acceptance of the revised terms.

Contact

For questions about these terms, use the website diagnostic request form and begin the Main Challenge field with Terms Question.

For privacy questions or requests, email privacy@fillsystem.com with enough information for us to locate the relevant inquiry. You may also use the website diagnostic request form and begin the Main Challenge field with Privacy Request.